We hope we can answer your question below, but if not, feel free to contact us!
ORDERS & SHIPPING
What's my order status?
You will receive your order within 3 to 5 days inside the United States. If you are outside the United States, it will take around 7 to 10 days for shipment. Click the link in your email confirmation to view the latest updates on your order
How do I cancel my order?
Click the chat widget to cancel your order if it has not yet been shipped, if it has, please contact us so we can send you a return label.
Can I exchange my order?
Yes, for unopened items only.
To do so, you would need to request a return label and then send back your items, once they are sent we can exhange with the new product and collect the additional payment
I forgot to add an item to my order; can I make a change before it ships?
Yes, email or chat with us to add items to your order before it ships
Can I make a change to my billing or shipping address before my package ships?
Yes, email us so we can help you make changes
Why is my order not being delivered in the time estimated?
This often has to do with delays from carriers like USPS and FedEx Please contact us if you are concered so we can help
Do you ship to PO Boxes?
Yes
RETURNS & EXCHANGES
What is the vitality cycles return policy?
Please only return unused un opened products. Contact Us for a shipping label and send us the items back, refund will be processed in 2-3 business days.
When will I receive my refund?
Within 2-3 business days
I accidentally lost my return label - how do I get a new one?
Email Us and we will send you a new return label
I would like to start a return on my international order. What should I do?
Please Email us for assistance
PRODUCT & INVENTORY
Do you offer bulk discounts?
At the moment we only offer bulk discounts for our wholesale customers.
What exactly do the capsules do?
Their main purpose is to cleanse the colon, small intestines, and bile ducts. They also promote circulation. These capsules allow you to have three healthy bowel movements per day. Besides that, their health advantages are innumerable as each ingredient is natural, organic, and contains dozens of health benefits such as anti-aging, improvement in bone structure, and disease prevention.Â
Is there anything I should avoid while taking the capsules?
Yes. You should avoid blood thinners if you are taking the capsules.Â
Who should not take the vitality capsules?
If you are undergoing a treatment that uses blood thinners, then you should not take these capsules. If you are sensitive to any of the ingredients listed, you should avoid the capsules.Â
Are the vitality capsules safe for use for children?
These capsules are completely safe for use by children.
INTERNATIONAL ORDERS
Do you ship Internationally?
Yes,
with the exception of the following countries:
United Kingdom
OTHER
Is Dr Daniels Available for Appointments?
Unfortunatley no, at this time she is currently studying plant medicine and does not have a good connection for phone appointments.
What brand of Shilajit do you use and where can I purchase it?
Dr. Daniels uses Russian Shilajit. She purchases it on eBay. We hope that we can offer shilajit on our website for your convenience soon
